Reviewed · LONDON TOURS

Hop-on Hop-off London Bus Tour & The London Eye

★ 3.7 · 29 reviews 1 - 2 days From $82 Operated by Golden Tours - Gray Line London · Bookable on GetYourGuide
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London’s best first look may be from two very different seats: a hop-on hop-off bus rolling past Big Ben and Buckingham Palace, and a glass capsule rising above the Thames on the London Eye. This Golden Pass combines both, then adds a one-way river ride and the option to choose from one to five major attractions.

I like the easy sightseeing plan and the freedom to use the buses for one, two, or three days. I also like that the Eye ride is a proper 30 minutes, long enough to enjoy changing views instead of snapping one hurried photo. The main catch is organization: the pass covers many choices, and the meeting point depends on the option you book, so read the details before setting out.

Key points to know before booking

  • The London Eye ride lasts 30 minutes, with high views across the River Thames and central London.
  • Bus service covers more than 60 stops, including Big Ben, Buckingham Palace, the Tower of London, the London Eye, and Madame Tussauds.
  • Red and Blue routes run every 20 minutes, while the Orange route runs every 30 minutes from Monday through Thursday.
  • A one-way Thames boat ride is included, between Westminster Pier and Tower Millennium Pier.
  • You can add one to five attractions, including Westminster Abbey, the Tower of London, London Zoo, and Kensington Palace.
  • The $82 price makes most sense when you use several inclusions, rather than treating it as only a bus ticket and Eye ride.

Seeing London from the street and sky

Hop-on Hop-off London Bus Tour & The London Eye - Seeing London from the street and sky

The clever part of this experience is the contrast. From the bus, London comes at street level: palace gates, old bridges, busy roads, and famous buildings pass close to the window. From the London Eye, the city slows down and spreads out beneath you.

The bus is useful for getting your bearings on a first day. You can join at any signposted Golden Tours Hop-on Hop-off or London Tour Bus stop, then ride until a landmark catches your attention. Get off for a walk, return to a stop, and continue when the next bus arrives.

You receive commentary through either a live guide or an audio guide. Audio commentary is available in English, French, German, Italian, Spanish, Chinese, Russian, Brazilian Portuguese, Polish, Hindi, Japanese, and Arabic. The driver speaks English.

The package is not a guided walking tour. You will not have one guide leading you from attraction to attraction. Think of it as a flexible sightseeing system with commentary, transport between major sights, and timed entry to the London Eye.

More Hop-On Hop-Off Tours in London

How the bus routes work in practical terms

Hop-on Hop-off London Bus Tour & The London Eye - How the bus routes work in practical terms

The bus network gives you more than 60 stops across London. That number sounds generous, but the real value comes from using it selectively. You do not need to ride every route. Use the buses for long stretches between sightseeing clusters, then walk around each area.

The Red and Blue routes run every 20 minutes, which is a helpful rhythm for a day of hopping on and off. The Orange route operates every 30 minutes from Monday through Thursday. That slower interval matters if you get off for a short stop, so check the route and allow a little extra time before planning a tight connection.

You can join the tour at any of the signposted stops. Major places named for the route include:

  • Big Ben and the Westminster area
  • Buckingham Palace
  • The Tower of London
  • The London Eye
  • Madame Tussauds

The bus will show you the city, but it is not always the fastest way across London. Traffic can slow the ride, especially when roads are crowded. I would use the bus for views and orientation, not as a guaranteed timetable for an appointment.

That distinction is important. If you have a fixed London Eye entry time, leave a generous cushion. The bus is sightseeing transport, and traffic is part of the London experience, wanted or not.

Buckingham Palace, Big Ben, and Westminster

Hop-on Hop-off London Bus Tour & The London Eye - Buckingham Palace, Big Ben, and Westminster

Buckingham Palace is one of the natural stops for this pass. Even if you only pause outside, the palace gives you a quick dose of royal London and a clear reason to get off the bus.

Big Ben and Westminster offer a different kind of reward. The area places several major sights close together, so this is a good place to combine bus travel with walking. You can use the bus to arrive, then see the surroundings on foot before moving on.

If you select Westminster Abbey as one of your attractions, plan extra time here. The abbey is a major ceremonial church and the setting for royal weddings and coronations. It is not a quick photo stop, so adding it to a crowded day may force you to skip another attraction.

This is one of the pass’s strengths and one of its traps. You can build a full sightseeing day, but London’s sights are substantial. One to five attractions sounds flexible, yet fitting five into one or two days would require a brisk pace and careful timing.

The 30-minute London Eye experience

Hop-on Hop-off London Bus Tour & The London Eye - The 30-minute London Eye experience

The London Eye is the centerpiece of the package. You ride in one of its glass capsules for 30 minutes, with views over London and the River Thames. The attraction works in daylight and after dark, and each time offers something different.

During the day, you can study the city from above and pick out landmarks you have just passed on the bus. At night, illuminated buildings and bridges change the mood. The information provided lists daily opening from 11:00 a.m. to 6:00 p.m., with last entry at 5:45 p.m., so an evening experience may depend on the operating schedule for your chosen date.

The Eye closes during the second and third weeks of January for annual maintenance. If your trip falls in that period, check availability before buying.

I like the 30-minute length. It gives you time to look in more than one direction, take pictures, and simply watch London move below. The capsule is enclosed in glass, so the ride is not dependent on standing outside in cold or wet weather.

Do not treat the Eye as a casual add-on at the end of a packed day. Give it a clear place in your schedule. You need to reach the correct entry point, and bus traffic can make a tight connection uncomfortable.

The Thames boat ride from Westminster to the Tower

The included river trip is one way only. Boats leave every 30 minutes from Westminster Pier to Tower Millennium Pier, or in the opposite direction.

This is a useful link between two sightseeing zones. Take the boat from Westminster toward the Tower of London, or reverse the direction when you want a calmer ride back toward the center. The river gives you a fresh view of London after the bus, with bridges and riverside landmarks seen from the water rather than the road.

Because the ticket is not valid for a return journey, plan your route before boarding. You will need to continue by bus, on foot, or by another form of transport after reaching the far pier. The boat is best used as part of your sightseeing route, not as a round trip.

This may be the most relaxing part of the package. The bus keeps you close to traffic and crowds. The boat gives your feet a rest and creates a clean break between Westminster and the Tower area.

The Tower of London and Crown Jewels

The Tower of London is one of the strongest attraction choices in the pass. It is a historic fortress with a long and often grim past, and the Crown Jewels provide the headline visit.

You should allow meaningful time here rather than squeezing it between two bus departures. The Tower is large enough to reward a slower visit, and selecting it makes the pass more useful than a simple city sightseeing ticket.

The nearby Tower Millennium Pier makes the attraction especially easy to pair with the one-way river boat. A practical plan is to use the bus or boat for Westminster and the Tower, then walk around the area before returning to the bus network.

Madame Tussauds, SEA LIFE, and Shrek’s Adventure

The pass can also be shaped around indoor attractions. Madame Tussauds London offers lifelike wax figures of celebrities and public figures, with a red-carpet setting. It is a natural choice for families and for anyone who wants a break from outdoor sightseeing.

SEA LIFE London Aquarium focuses on marine species and gives you another weather-proof option. It can suit families, especially if younger children need a change from churches, palaces, and long historical visits.

Shrek’s Adventure! London offers a fairytale-themed experience in Far Far Away. It is aimed at family fun rather than traditional London history, so choose it because it fits your group, not because it adds another landmark to a checklist.

These attractions can make the pass worthwhile for a mixed-age group. Parents can combine famous sights with activities that hold a child’s attention. The tradeoff is time. Every indoor attraction takes you away from the bus route and from the open-air views that are the main reason to buy a sightseeing pass.

Kensington Palace and London Zoo

Kensington Palace gives the pass another royal stop. It has been a Royal Family residence since the 17th century and offers a more interior-focused visit than Buckingham Palace, which you mainly see from the outside on the bus route.

London Zoo is the broadest family option in the package. The zoo houses more than 8,000 animals, including tigers, lions, gorillas, and hippos. It is a full outing rather than a quick central London stop, so combining it with several other attractions would create a demanding day.

I would pick London Zoo only if it is a main goal. The same advice applies to Kensington Palace. The pass gives you choice, but choice does not remove distance, opening hours, or the time needed to enjoy each place.

Afternoon tea or London after dark

Hop-on Hop-off London Bus Tour & The London Eye - Afternoon tea or London after dark

Two optional experiences change the pace of the day.

The Afternoon Tea Bus serves tea and treats on a double-decker bus while you view sights such as the London Eye and Tower Bridge. It combines a meal with sightseeing, though food and drink are not included in the standard bus and Eye package. If you choose this option, check exactly what the booked package covers.

The London by Night Bus Tour lasts 90 minutes and shows illuminated London landmarks after dark. This can be a good second look after a daytime route, especially if you prefer not to schedule another museum or palace.

The night tour is also useful when your daytime hours are already filled with attractions. It provides a different view of the capital without asking you to repeat the same stops on foot.

What the $82 price really buys you

Hop-on Hop-off London Bus Tour & The London Eye - What the $82 price really buys you

At $82 per person, the value depends on how much of the pass you use. If you only ride the bus once and take the London Eye, the price may feel high. The one-way Thames boat ride adds useful transport, but it does not turn the package into a bargain by itself.

The calculation improves when you use the bus across multiple days or select additional attractions. A 48-hour or 72-hour bus period lets you spread sightseeing out, and the attraction choices can replace separate admission purchases.

The pass includes one day, 24 hours, 48 hours, or 72 hours of unlimited bus access, depending on the option booked. Some 24, 48, or 72-hour tickets include a free extra 24 hours when travelling before February 28. Check the exact terms for your date, since the offer is tied to the travel period.

The included tastecard and Coffee Club membership is another possible saving. It is valid for one month and offers deals at restaurants and coffee shops across the UK, including 2-for-1 meals or 25 percent off at participating restaurants, plus 25 percent off barista-made drinks at Caffè Nero, Black Sheep Coffee, and many independent coffee shops.

That benefit matters most if you will actually use it. I would not buy the pass for the membership alone, but it can soften the cost during a longer London stay.

A sensible one-day plan

For a one-day visit, resist the urge to choose five attractions. A more realistic plan is:

  • Start with a bus route covering Westminster, Big Ben, and Buckingham Palace.
  • Get off for a walk around Westminster.
  • Take the London Eye during its available entry hours.
  • Use the one-way Thames boat ride between Westminster Pier and Tower Millennium Pier.
  • Visit the Tower of London if you have enough time, or finish with a short bus ride through central London.

This plan gives you the city from three angles: street, sky, and river. It also leaves room for delays and walking.

If the Tower of London is your priority, schedule it early enough to enjoy it properly. If the London Eye is your priority, make that entry time the fixed point and arrange the bus around it.

A better two-day plan

With 48 hours, the pass becomes easier to justify. Use the first day for the bus, Westminster, Buckingham Palace, and the London Eye. Add the night bus tour if its timing suits your plans.

Use the second day for the Tower of London, the one-way river boat, and one or two chosen attractions. Madame Tussauds, SEA LIFE, and Shrek’s Adventure work well for a family-focused day. Westminster Abbey, Kensington Palace, or London Zoo suit a more attraction-led plan.

The 72-hour option gives you the most breathing room. It allows you to use the buses for short rides between neighborhoods rather than trying to fit every major stop into one long day.

Small details that can save your day

The meeting point varies by the option booked, but you can join the bus from any clearly signposted Golden Tours stop. Check the booked option before you leave your hotel.

Bus commentary is available in 12 languages, and the live or audio format may vary by bus. If having commentary in a particular language matters to you, confirm it at the stop or when boarding.

The driver is English-speaking. The supplied information does not name individual guides, so do not book this expecting a particular host.

Food and drink are not included in the standard experience. Hotel pickup is also not included, so you make your own way to a bus stop or attraction meeting point.

Free cancellation is available up to 24 hours before the experience for a full refund, and you can reserve now and pay later. Those terms are useful if your London plans are still changing, but always check the selected option before completing the booking.

Who should book this Golden Pass

I would recommend this package to a first-time London visitor who wants a clear overview without arranging each ticket separately. It also suits families, since you can mix royal sights and historic places with SEA LIFE, Madame Tussauds, Shrek’s Adventure, or London Zoo.

It is less suitable if you prefer independent public transport, long visits inside one museum, or a tightly timed walking itinerary. The buses offer useful coverage, but traffic and route intervals mean you should not plan every minute.

The strongest case is a two-day visit using the bus, London Eye, river boat, and at least one substantial attraction. That combination makes the $82 price easier to defend.

Should you book it?

Book it if you want a flexible introduction to London and will use more than the Eye and one bus ride. The 30-minute capsule, multilingual commentary, more than 60 bus stops, and one-way Thames trip give you a practical first framework for the city.

Skip it if your plans already center on a few attractions that you can reach easily on your own. The pass rewards active use. Plan your anchor stops, allow time for traffic, and choose fewer attractions rather than racing through five.

FAQ

How long is the London Eye ride?

The London Eye ride lasts 30 minutes.

What are the London Eye opening hours?

The London Eye is listed as open daily from 11:00 a.m. to 6:00 p.m., with last entry at 5:45 p.m.

Is the London Eye open all year?

It closes during the second and third weeks of January for annual maintenance.

How long can I use the hop-on hop-off buses?

Depending on the option booked, bus access lasts one day, 24 hours, 48 hours, or 72 hours.

How often do the buses run?

The Red and Blue routes run every 20 minutes. The Orange route runs every 30 minutes from Monday through Thursday.

Where can I join the bus tour?

You can join from any clearly signposted Golden Tours Hop-on Hop-off or London Tour Bus stop.

Is a Thames boat ride included?

Yes. A one-way boat ride is included between Westminster Pier and Tower Millennium Pier, in either direction.

Can I use the Thames boat ticket for a return journey?

No. The included boat ticket is valid for one way only.

What languages are available for the audio guide?

Audio guides are available in English, French, German, Italian, Spanish, Chinese, Russian, Brazilian Portuguese, Polish, Hindi, Japanese, and Arabic.

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