Reviewed · LONDON TOURS
London City pass: Top attractions, Hop on Hop off & tours
London’s London City Pass packs a lot into one ticket: royal palaces, famous museums, family attractions, guided walks, a Thames cruise, and a hop-on hop-off bus. The strongest value comes when you build a busy two-to-five-day plan around several high-priced sights.
I like the pass for two clear reasons. You avoid buying separate tickets at every stop, and you can mix major sights such as the Tower of London with lighter attractions such as Madame Tussauds or Shrek’s Adventure. The 24-hour bus and river cruise also give you an easy first look at the city.
The catch is flexibility. Several attractions require time slots, and the digital booking system can feel fussy. If you prefer to decide each morning where the day will lead, this pass may frustrate you.
Key points to know before buying

- More than 18 attractions: Use the pass at royal palaces, historic sites, museums, shows, tours, and family attractions.
- Two useful sightseeing rides: You receive 24 hours on a hop-on hop-off bus and 24 hours on a Thames River Cruise.
- Time slots matter: Some attractions must be reserved through the Turbopass booking app before you arrive.
- Best value comes from a full schedule: The pass costs $146.69 per person, so you need several paid visits to come out ahead.
- The London Eye is separate: You can add it, but it is not part of the standard pass.
- No public transport ticket: The pass does not cover London’s regular buses, Underground, or other public transport.
How the London City Pass works for one to five days
You receive a digital pass by email, usually within 12 hours of booking. The email includes a link to the Turbopass digital pass and booking app. This is separate from your GetYourGuide voucher or app, so check both carefully.
I would open the pass before your London trip and study each attraction’s instructions. Some places accept the pass directly, while others require a reservation. Book those time slots as soon as your sightseeing plan is firm.
The pass is valid for one to five days, depending on the option you purchase. That sounds simple, but your schedule matters. If you reserve an attraction for a particular date and then cannot attend, changing the date may not be possible. One technical issue reported with the system is that a ticket can expire if you miss its booked day.
Bring your passport or ID card and a charged smartphone. You need the phone to show the digital pass and access the booking details. There is no central meeting point because you make your own way to each attraction.
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Tower of London: the strongest historic stop

The Tower of London is one of the best uses of the pass. It combines royal power, prison stories, military history, and the Crown Jewels in one compact visit. You are not simply checking off an old building. The Tower gives you a strong sense of how London’s rulers used ceremony and intimidation.
Allow enough time here rather than squeezing it between two tight reservations. The pass includes entry, but it does not promise a quick visit or a personal guide through the whole complex. Follow the attraction instructions in your digital pass and check any required booking details before setting out.
I would pair the Tower with the Thames cruise. Seeing the river and the fortress in the same day helps you understand London’s old defensive and commercial center.
Kensington Palace and Hampton Court Palace

Kensington Palace offers a royal setting in central London, while Hampton Court Palace takes you farther out to a grander historic complex. Including both gives the pass more variety than a ticket focused only on central attractions.
Kensington Palace works well alongside other central stops, particularly if you want to keep walking and sightseeing within a compact part of the city. Hampton Court Palace needs more planning because it is not simply another nearby stop. The journey takes time, so give it a dedicated part of your schedule rather than treating it as a quick add-on.
This is also where the pass’s time limits become important. The booking information specifically notes that Hampton Court Palace may not always be available, and one experience with the pass found that the palace and Up at The O2 could not be booked. Check current availability before paying. Do not assume that every listed attraction will be open for your dates.
Madame Tussauds and Shrek’s Adventure

Madame Tussauds London is a straightforward family-friendly choice. You move through displays featuring famous figures, making it an easy contrast to the city’s palaces and historic sites. If you want a lighter stop after a museum or fortress, this can break up a serious sightseeing day.
Shrek’s Adventure! London offers another change of pace. It is designed around entertainment rather than traditional sightseeing, so it suits families and anyone who wants a playful indoor attraction. I would not choose these stops as the main reason to buy the pass, but they can help you get more value from it when you are already visiting the major landmarks.
The practical issue is scheduling. Popular attractions can require advance time slots. Use the booking app instead of assuming you can turn up whenever you like.
Elsewhere in London, a change of pace:
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The London Dungeon and Up at The O2
The London Dungeon is built around dark tales and theatrical scares. It will appeal to you if you like your city history with a dose of fright. It is not a quiet historical museum, and it may not suit every child or every adult.
Up at The O2 gives you a very different experience. You go above the arena for a high-level view of London. The appeal is the physical setting and the city view, rather than a collection of indoor exhibits.
Both attractions are good examples of the pass’s range. One ticket can cover palaces, a river ride, a celebrity display, a family show, a scary attraction, and a roof-level experience. Yet both are attractions where availability and advance booking need checking. The pass does not help if the slot you want is unavailable.
Seeing London from the bus and river
The 24-hour hop-on hop-off bus is useful when you first arrive. You can sit back, hear the audio guide, and get a broad picture of London before choosing where to spend more time. It also saves your legs on a day when several major sights are spread across the city.
Remember that this is a 24-hour inclusion, not unlimited bus travel for the full five-day pass. If you choose a five-day pass, you still need to arrange ordinary transport after that period. Public transportation tickets are not included.
The 24-hour Thames River Cruise adds a different view. London’s riverfront can be hard to understand from street level, while a boat gives you a more open look at the city’s major river corridor. Use it as a sightseeing ride, not just a way to move from one stop to another.
I would schedule the bus and cruise early in the pass period. They help you get your bearings, and you can then use the rest of your valid days for attractions that need fixed reservations.
Harry Potter, Buckingham Palace, bikes, and the National Gallery
The included Amazing Harry Potter Walking Tour is aimed at fans who want to connect London streets with the wizarding world. The information provided does not name the guide or give a meeting point, so check the pass app for the exact starting details.
The city walking tour includes the Changing of the Guard at Buckingham Palace. That adds a classic London ceremony to the pass, but timing matters. A scheduled tour and a palace or museum reservation can easily compete with each other, so leave breathing room in your day.
You also receive a guided bike tour of London and two hours of bike rental. These are separate ways to see the city at street level. I like the choice here: you can join a guide for structure, or use the rental period more independently. The available information does not specify bike routes, group size, or rental location, so confirm those details before planning a tight sequence of stops.
The National Gallery Guided Tour brings art into a pass otherwise heavy on royal sites and entertainment. It is a good option for you if famous paintings matter more than another themed attraction. Again, find the exact tour time in the digital booking system before you set your day.
Adding the London Eye

The London Eye is optional and must be booked separately as an add-on. It is not included in the standard pass price.
That can be useful if you specifically want the Eye’s view and do not mind paying extra. If you are watching your budget, compare the add-on cost with the other viewing experience included at Up at The O2. They are not identical, but the comparison may help you decide if you need both.
Do not count the London Eye as part of the pass when calculating savings. Treat it as a separate purchase.
Is $146.69 a good deal?
At $146.69 per person, the pass is not automatically a bargain. It becomes worthwhile when you use several of the included paid attractions, especially the Tower of London, a royal palace, Madame Tussauds, the London Dungeon, Up at The O2, and the bus or cruise.
The pass also saves you the hassle of buying a ticket at each attraction. That convenience has real value, especially if you have only a few days and a clear plan. The digital tickets are ready to use once activated or reserved as required.
The savings claim of up to 60 percent should be treated as a best-case possibility, not a guarantee. Your actual result depends on the number of attractions you visit, their individual prices, and whether you can secure the slots you want.
I would make a simple list before booking:
- Choose the attractions you genuinely want.
- Check which ones require time slots.
- Confirm that Hampton Court Palace and Up at The O2 are available on your dates.
- Add the expected individual prices.
- Compare that total with $146.69.
If your list contains only two or three sights, individual tickets may be simpler. If you plan a full day of attractions for several days, the pass has a stronger case.
The booking system and flexibility problem
The biggest weakness is not the number of attractions. It is the need to coordinate them through the digital system.
Some reservations have fixed times, and changing a date after booking may not be possible. Technical problems can also create trouble if your pass or reservation does not load correctly. Keep the email from Turbopass, charge your phone, and check every booking before leaving your accommodation.
I would avoid filling every hour. London traffic, queues, walking distances, and late starts can quickly turn a neat schedule into a stressful one. Book one or two fixed attractions per day, then use the bus, cruise, or flexible sightseeing around them.
The pass works best for an organized visitor who accepts a little advance planning. It is a poor match for someone who wants to wander first and decide later.
Who should buy this pass?
Families can get good use from the mix of Madame Tussauds, Shrek’s Adventure, the London Dungeon, SEA LIFE London, London Zoo, and the bus. You can alternate indoor attractions with outdoor sightseeing and avoid building every day around museums.
First-time visitors may also like the combination of the bus and river cruise. Those rides offer a quick overview before you choose which areas deserve more time.
History fans have strong choices in the Tower of London, Kensington Palace, and Hampton Court Palace. Harry Potter fans, art lovers, cyclists, and visitors interested in Buckingham Palace ceremonies also have dedicated options.
I would be cautious if you dislike reservations, have only one relaxed day, or want to rely on ordinary public transport. The pass does not include a public transport ticket, and its 24-hour bus inclusion is not the same as a full London transit pass.
Final verdict: buy it only with a written plan
I would book the London City Pass if I wanted to visit at least four or five included attractions and could reserve the important time slots in advance. The Tower of London, royal palaces, river cruise, bus tour, and specialist experiences give you plenty of choice.
I would skip it if I wanted maximum spontaneity or if the attractions I cared about were unavailable. Before paying, check the Turbopass app instructions and confirm the dates for Hampton Court Palace, Up at The O2, and any other must-see stop.
The pass is a useful sightseeing tool, not a magic shortcut. Plan carefully, keep your schedule realistic, and it can save money and ticket-buying time. Use it casually, and the price may be harder to justify.
FAQ
How long is the London City Pass valid?
You can choose a pass valid for one to five days. Check the selected option and availability when booking.
What attractions are included?
Included options include the Tower of London, Kensington Palace, Hampton Court Palace, SEA LIFE London, London Zoo, Shrek’s Adventure! London, the London Dungeon, Madame Tussauds London, Up at The O2, the Amazing Harry Potter Walking Tour, a Buckingham Palace Changing of the Guard walking tour, a guided bike tour, a National Gallery Guided Tour, bike rental, a hop-on hop-off bus, and a Thames River Cruise.
Is the London Eye included?
No. The London Eye is an optional add-on that you can book separately.
Does the pass include London public transportation?
No. Regular public transportation is not included.
How do I receive the pass?
You receive a digital City Pass by email, usually within 12 hours after booking. The Turbopass email and booking app are separate from the GetYourGuide voucher or app.
Do I need to reserve attraction time slots?
Some attractions require advance booking. Check the instructions in the Turbopass booking app and reserve the attractions that need fixed times.
What should I bring?
Bring a passport or ID card and a charged smartphone. Your phone is needed for the digital pass and booking information.
Can I cancel the pass?
You can cancel up to 24 hours in advance for a full refund. The pass also offers a reserve-now-and-pay-later option, so you do not have to pay at the time of booking.
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